Shipping & Returns

Shipping Policy

Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Estimated delivery times vary depending on your location within the United States:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–4 business days (when available)

Delivery times are estimates and may vary due to weather, carrier delays, or high shipping demand.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package every step of the way.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the selected shipping method. We also offer Free Shipping on eligible products.

Damaged or Lost Packages

If your order arrives damaged or appears to be lost during transit, please contact our support team within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Questions?

If you have any questions regarding your order or shipping, our customer support team is here to help.

Thank you for shopping with Tek Nova!

Return & Exchange Policy

At Tek Nova, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we're here to help.

Returns are accepted within 30 days of delivery.
Items must be unused, in their original packaging, and include all accessories.
Once we receive and inspect your returned item, your refund will be processed to the original payment method within 5–10 business days.
Defective or damaged products can be replaced at no additional cost.
Shipping fees are non-refundable unless the return is due to our error or a defective product.
To start a return or exchange, please contact our customer support with your order number.

Shop with confidence—Tek Nova is committed to providing quality products and exceptional customer service.